How to Switch from ElevenLabs to Otter.ai
A step-by-step guide to migrating your data, settings, and workflows from ElevenLabs to Otter.ai without losing anything. Estimated total time: 1.5–3 hours.
Before You Start
- • Back up all your data from ElevenLabs before beginning the migration
- • Ensure you have admin access to both accounts
- • Schedule the migration during low-activity hours to minimize disruption
- • Keep both subscriptions active during the transition period (at least 2 weeks)
Migration Steps
Export your data from ElevenLabs
15-30 minLog into ElevenLabs, navigate to Settings → Export, and download your data in CSV or JSON format. Make sure to include all projects, contacts, and configuration settings.
Prepare your data for import
20-45 minReview the exported data and map fields to Otter.ai's format. Most tools use similar field names, but check for any custom fields that need manual mapping.
Import data into Otter.ai
15-30 minUse Otter.ai's import wizard (usually found in Settings → Import) to upload your prepared data. Run a test import with a small batch first to verify field mapping.
Verify and configure
30-60 minReview imported data for accuracy. Set up integrations, automations, and team permissions. Configure notification preferences and connect any third-party tools.
Cancel ElevenLabs subscription
5 minOnce you've verified everything works in Otter.ai, cancel your ElevenLabs subscription. Keep your account active for 30 days as a safety net before fully deleting.